Shipping Policy

Betty of Arc makes and ships each order with care. Please review the information below before placing your order.

Order processing

Processing times vary by product and are listed on each product page. Customized and made-to-order items may take longer to prepare. The shipping time shown at checkout begins after your order has been processed.

You’ll receive an email confirmation after placing your order and a shipping confirmation with tracking information once your order is on its way.

Shipping rates and delivery estimates

Available shipping methods, rates, and estimated delivery dates are shown at checkout. Delivery estimates are provided by the carrier and are not guaranteed. Weather, holidays, carrier delays, and other circumstances can affect delivery.

Shipping address

Please check your shipping address carefully before completing your purchase. If you notice an error, contact us as soon as possible. We’ll do our best to update the address before the order ships, but we can’t guarantee changes after processing has begun.

Betty of Arc is not responsible for packages shipped to an address entered incorrectly at checkout.

Tracking and delivery issues

Tracking may take a little time to update after a carrier receives your package. If your tracking has not updated for several business days, contact us and we’ll help you check on it.